Privacy Notice

This summary provides key points from our privacy notice. You can find more details on each topic in the corresponding numbered section below.

• What personal information do we process? Depending on how you interact with us, we may process contact details, shipment information, and carrier onboarding data such as MC/DOT numbers, insurance certificates, W-9 forms, and signatures.
• Do we process sensitive personal information? We do not process sensitive personal information (such as health, biometric, or government ID numbers beyond what is required for carrier tax/identity verification).
• Do we receive information from third parties? We may receive carrier authority, safety, and insurance information from public sources such as the FMCSA SAFER database and from insurance verification providers.
• How do we process your information? To provide, improve, and administer our Services, communicate with you, prevent fraud, and comply with the law.
• With whom do we share information? With carriers, shippers, factoring companies, insurance providers, and trusted service providers only as needed to perform our brokerage services.
• How do we keep your information safe? Through reasonable organizational and technical safeguards. No system is 100% secure.
• What are your rights? Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict use of your personal information.

1. What information do we collect?
2. How do we process your information?
3. What legal bases do we rely on?
4. When and with whom do we share your information?
5. Do we use cookies and tracking technologies?
6. Is your information transferred internationally?
7. How long do we keep your information?
8. How do we keep your information safe?
9. Do we collect information from minors?
10. What are your privacy rights?
11. Controls for Do-Not-Track features
12. Do US residents have specific privacy rights?
13. Do we make updates to this notice?
14. How can you contact us about this notice?
15. How can you review, update, or delete your data?

Personal information you disclose to us

In Short: We collect personal information that you voluntarily provide to us.

We collect personal information that you voluntarily provide when you request a quote, book a shipment, register as a carrier, contact us, or otherwise interact with our Services. The information we collect may include:

• Contact details: name, company name, email address, phone number, mailing address.
• Shipment information: pickup and delivery addresses, commodity, weight, references, rates.
• Carrier onboarding data: MC/DOT numbers, EIN, W-9 information, certificates of insurance, agreements, bank/payment details, and electronic signatures.
• Any other information you choose to provide to us.

Sensitive Information. We do not knowingly process sensitive personal information.

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

In Short: Some information — such as your IP address and browser/device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, country, and information about how and when you use our Services.

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law.

• To deliver and facilitate our brokerage services. Quoting, booking, dispatching, and tracking shipments.
• To onboard carriers. Verifying authority, insurance, and tax information, and managing contracts and payment.
• To respond to inquiries and offer support. Solving any potential issues with our Services.
• To send administrative information. Updates to our terms, policies, and similar information.
• To comply with legal obligations. Including tax, transportation, and recordkeeping regulations.
• To prevent fraud and protect our Services. Including double-brokering prevention and identity verification.

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so.

If you are located in the EU or UK, the General Data Protection Regulation (GDPR) and UK GDPR require us to explain the legal bases we rely on. We may rely on:

• Consent — when you have given us permission to use your personal information for a specific purpose. You can withdraw consent at any time.
• Performance of a Contract — when necessary to fulfill our contractual obligations to you.
• Legal Obligations — when necessary to comply with applicable law or cooperate with law enforcement.
• Vital Interests — when necessary to protect your vital interests or those of a third party.

If you are located in Canada, we may process your information where you have given express or implied consent, or where permitted by law (for example, fraud detection or insurance claim processing).

In Short: We may share information in specific situations with the following third parties.

We do not sell your personal information. We may share your information with:

• Carriers and shippers as necessary to coordinate and execute shipments.
• Insurance providers and verification services to validate coverage.
• Factoring companies and payment processors to facilitate carrier and broker payments.
• Service providers (hosting, email, analytics, accounting, e-signature) under written confidentiality obligations.
• Legal and regulatory authorities when required by law, subpoena, or to protect our rights.
• Business transfers in connection with a merger, acquisition, or sale of assets.

In Short: We may use cookies and similar tracking technologies to operate and analyze our Services.

We use cookies and similar technologies (such as web beacons and pixels) to provide essential functionality, remember preferences, and analyze traffic. You can control cookies through your browser settings; disabling them may affect site functionality.

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers and certain service providers are located in the United States. If you are accessing our Services from outside the US, your information may be transferred to and processed in the US. Where required, we put in place appropriate safeguards for such transfers.

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this notice unless otherwise required by law.

Shipment records, carrier files, and related documents are retained for the periods required by the Federal Motor Carrier Safety Administration (FMCSA), the Internal Revenue Service (IRS), and other applicable laws. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

In Short: We do not knowingly collect data from or market to children under 18 years of age.

Our Services are not directed to children. If you become aware that a child has provided us with personal information, please contact us so we can delete it.

In Short: Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information.

These rights may include:

• The right to request access and obtain a copy of your personal information.
• The right to request correction or deletion.
• The right to restrict or object to processing.
• The right to data portability where applicable.
• The right to withdraw consent at any time.

To exercise these rights, contact us at contact@emexpedite.com. We will consider and act upon any request in accordance with applicable data protection laws.

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. No uniform technology standard for recognizing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.

In Short: If you are a resident of California, Virginia, Colorado, Connecticut, Utah, or other US states with applicable laws, you may have additional rights regarding access to and use of your personal information.

These may include the right to know what categories of personal information we collect, the right to request deletion or correction, the right to opt-out of the sale or sharing of personal information (which we do not do), and the right to non-discrimination for exercising your rights. To exercise these rights, contact us using the information below.

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this notice.

If you have questions or comments about this notice, you may contact us at:

EM Expedite — Freight Brokerage
Phone: (561) 247-2837
Email: contact@emexpedite.com

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at contact@emexpedite.com.